Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information — name, email address, and login credentials
• Payment information processed securely through Stripe
• Property images and content you upload for AI processing
• Usage data and analytics about how you interact with our services
• Communications you send to us

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate AI-assisted descriptions and content for your listings
• Process transactions and send related information
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Comply with legal obligations

3. Data Retention

Uploaded images and content are stored securely for 90 days to allow you to access your generated content. After this period, uploaded files are automatically deleted from our systems.

Anonymized analytics data may be retained longer for service improvement purposes. We do not sell or share your personal information with third parties for commercial purposes.

4. AI Processing & Third-Party Providers

To provide our AI-powered services, your uploaded content may be processed by our AI technology partners, which may include:

• OpenAI
• Anthropic / DeepSeek
• Perplexity
• Google Gemini

These providers operate under their own privacy policies and data handling practices. Importantly, these providers are contractually prohibited from using your inputs to train their models.

5. Security & Hosting

We implement appropriate technical and organizational measures to protect your information, including encryption and access controls. Our systems are hosted in the United States. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your jurisdiction.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Close your account at any time

To exercise these rights, please contact us at privacy@perfectlisting.ai.

7. Cookies

We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience. You can control cookies through your browser settings, though disabling cookies may affect the functionality of our services.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date. Your continued use of the services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@perfectlisting.ai.